Can I request deletion of my personal data?

Yes, you can. The right to data deletion is a basic right of every player. Send your deletion request to support@zawgyi.vip. We will promptly delete any data that is no longer required to be retained under legal obligations.

Will I be notified if a data breach occurs?

Yes. If a breach occurs, zawgyi will notify affected players as quickly as possible via support@zawgyi.vip or through their account. We will take immediate action to address the breach and clearly explain what happened.

Data Protection

zawgyi Privacy Policy

At zawgyi, your personal data is managed with honesty and accountability, and is always protected with SSL encryption.

Last Modified: 29 October 2026

1。 Introduction and Purpose of This Policy

This Privacy Policy applies to all players using the zawgyi platform. It clearly explains what data we collect, how we use it, and who we may share it with.

zawgyi is a platform that puts the protection of personal data for players in Myanmar first. By accessing the zawgyi website, creating an account, or using our services, you are considered to have accepted the terms of this policy.

We may review this policy from time to time. Any changes will be published on this page and the "Last Modified Date" will be updated. Continued use of the platform after changes means you accept those changes.

2。 Types of Data We Collect

The zawgyi platform collects the following types of data to provide a good service to players and to maintain platform security—

Registration Data

Name, date of birth, phone number, and email address provided when creating an account.

Financial Data

Deposit and withdrawal history, and usage history for KBZPay / Wave Money / AYA Pay / Bank Transfer.

Gaming Data

Game types played, betting history, and bonus usage records.

Technical Data

IP address, browser type, device information, and website usage logs.

Communication Data

Questions and issue records submitted through Live Chat and email.

KYC Verification Data

Identity card or national registration card verification information.

We do not collect your personal data beyond the stated purpose. zawgyi performs a KYC check to confirm that you are 21+ when opening an account.

3. How We Use Your Data

We use the data we collect only for the following purposes—

Account Management — To create, verify and maintain your zawgyi account.
Service Delivery — To process deposits, withdrawals and bonus payouts.
Security Checks — To prevent fraud, money laundering and unauthorized access.
Customer Support — To respond to requests via 24/7 Live Chat and email.
Platform Improvement — To analyze usage patterns and improve service quality.
Responsible Gaming — To ensure player protection tools are working properly.
Legal Requirements — To maintain records in compliance with applicable laws.

We always apply industry best practices and SSL encryption when handling your data.

4. Data Sharing and Disclosure

zawgyi will not sell your personal data to third parties. However, it may be shared in limited circumstances in the following cases—

4.1 Service Partners

Payment platforms (KBZPay, Wave Money, AYA Pay) and KYC verification services will only receive the data they need to perform their functions, and must have data protection agreements in place that align with this policy.

4.2 Legal Requests

Where we are required to disclose customer data to fulfill a court order, legal proceeding or applicable legal requirement, we will do so and will notify you in advance wherever possible.

4.3 Business Transfers

In the event of a company merger or acquisition, customer data may be transferred to a third party. In that case, we will ensure that the data continues to be handled and protected in accordance with the data protection agreement.

zawgyi limits data sharing as much as possible and applies a "minimum necessary data" policy.

5. Cookies and Tracking Technologies

The zawgyi website uses cookies to provide a better user experience. Cookies are small data files stored in your browser. The main types of cookies we use are—

Essential Cookies — Used to maintain login sessions and carry out security checks. The website cannot function properly without these cookies.
Functional Cookies — Used to remember your language preference and settings.
Analytics Cookies — Used to understand how the website is used and to improve our service.

You can reject cookies through your browser settings. However, please note that disabling essential cookies may affect certain features of the website.

6. Data Security Measures

We apply industry-leading technical and operational security measures to protect your personal information—

SSL Encryption

All data transmitted between the website and our servers is protected with TLS/SSL encryption.

Access Control

Strict access controls are in place so that data storage can only be accessed by authorized staff.

Data Backup

Data is backed up regularly and safeguarded against events such as server failures and hacking attacks.

Server Monitoring

Servers are checked 24/7 and any unauthorized access or anomalies are acted on immediately.

In the event of a security breach, we will notify affected players as quickly as possible and take immediate action to properly resolve the incident.

7. Data Retention Period

zawgyi stores your personal data only for as long as needed to fulfil policy purposes and meet legal obligations—

Account data — Stored for up to three years after account closure, then securely deleted.
Financial records — Stored for eight years from the date of publication in compliance with legal requirements.
Communication records — Stored for two years after contact to maintain customer service quality.
Cookies — Some session cookies expire when you close your browser; longer-lasting cookies expire at the end of their set period.

Once the data retention period ends, we permanently delete data in a secure manner.

8. Player Rights

Every player at zawgyi has the following rights regarding their personal data—

Right to Access

You can request to view the data we hold about you.

Right to Correction

You can request that inaccurate data be corrected.

Right to Deletion

You can request deletion of data we store without a legal purpose.

Right to Restriction

You can request that certain data processing be restricted.

Right to Data Portability

You can request your personal data in a readable format.

Right to Object

You can request that marketing-related data processing be blocked.

To exercise any of these rights, email us at [email protected] and describe your request. You can also reach us through 24/7 Live Chat. Data requests are handled when there is a valid and reasonable basis to do so.

9. Protection of Minors Under 21

The zawgyi platform is a service accessible only to those aged 21 and above, and we do not knowingly collect personal data from anyone under 21.

If we become aware that a player is under 21, we will promptly delete that player's data and immediately close their account.

If you know that someone under 21 is using zawgyi, please notify us immediately at [email protected].

10. Policy Changes

We may update this privacy policy to reflect changes in technology, legislation, or business operations.

If any significant changes are made, we will announce them in a prominent place on the website and notify players in advance where possible. Continued use of zawgyi after a policy change is considered acceptance of the updated policy.

The "last updated date" of this policy is always shown at the top of this page.

11. Contact Us for Data Matters

For questions, personal data requests, or concerns about this policy, you can contact zawgyi's data protection team—

Email: [email protected]

Live Chat: Available 24/7 on the website

We will handle data requests as quickly as possible.

Play with zawgyi knowing your data is safe

With our protection policy and SSL security, you can play with confidence.

Frequently Asked Questions about Privacy Protection at zawgyi

Here are answers to questions players ask most often.

zawgyi protects payment data using SSL encryption. Information related to KBZPay, Wave Money, AYA Pay, and Bank Transfer is used only to process transactions and is not stored on our servers in readable form. This is further protected by the security systems of each payment platform.

Never. zawgyi strictly prohibits the sale of player data to third parties. Only the minimum data needed is shared with service partners (payment and KYC) for specific purposes, and all sharing is covered by data protection agreements.

Yes, you can. The right to data deletion is a basic right of every player. Send your deletion request to [email protected]. We will promptly delete any data that is no longer required to be retained under legal obligations.

KYC (Know Your Customer) verification requires your name, date of birth, and national ID card (or relevant registration document) to confirm you are 21+ and to prevent money laundering. This data is stored securely and used only for verification purposes.

Yes. If a breach occurs, zawgyi will notify affected players as quickly as possible via [email protected] or through their account. We will take immediate action to address the breach and clearly explain what happened.

Any changes to the policy will be shown on this Privacy Policy page with an updated "Last Modified Date". Please check this page regularly even without reminders. For significant changes, we will notify players in advance.