zawgyi — Responsible Gambling
Gambling should be entertainment, not a burden. At zawgyi, we always put our players' wellbeing first.
Gambling — Fun Comes First
Playing football betting, live casino, slots, and other games on zawgyi is meant to be fun and relaxing. You can only fully enjoy that experience when your habits stay healthy. Staying in control of your money and time, and accepting that losses can happen, is what responsible gambling is all about.
At zawgyi, we give players tools to review their gambling habits at any time and set limits when needed. This page clearly explains those tools, warning signs of problem gambling, and how to get help.
Only players aged 21 and above may access zawgyi's services. This policy is a firm commitment to protecting younger people.
Player Protection Tools
The protection tools provided by zawgyi are available for you to use at any time.
Deposit Limits
Set your own daily, weekly, or monthly maximum deposit amount to stay in control of your spending and budget.
Time-Out
If you want a short break from gambling — anywhere from a few days to a month — use the time-out tool to temporarily close your account.
Self-Exclusion
If you want to stop gambling, use self-exclusion to block yourself from playing for an extended period — from 6 months up to permanent.
Gambling History Review
Check your gambling record to see clearly how much you have been playing and how much you have spent.
24-Hour Support
If you have any questions about gambling problems, you can reach zawgyi's Live Chat 24/7 in Burmese. You can also contact us by email.
21+ Age Verification
zawgyi's KYC verification system only allows players aged 21 and above to open an account. Protecting younger people is one of our top priorities.
Details of Self-Managed Controls
Contact Support to request any tool almost instantly
| Tool | Purpose | Duration / Amount | Adjustable |
|---|---|---|---|
| Daily Deposit Limit | Caps the maximum deposit amount per day | Set your own amount | Decrease takes effect immediately; increase is delayed by 24 hours |
| Weekly Deposit Limit | Controls the total deposit amount per week | Set your own amount | Decrease takes effect immediately; increase is delayed by 7 days |
| Time-out | Temporarily pauses your gaming activity | Between 1 day and 30 days | Can only be lifted once the period has ended |
| Self-exclusion | Blocks your gaming activity for an extended period | 6 months, 1 year, or permanently | Cannot be lifted until the period has ended |
| Gaming History | Review your full play history | Viewable at any time | No changes required |
To set any of these tools, contact zawgyi Live Chat 24/7 or send an email to [email protected].
Warning signs of problem gambling
If you notice any of the following signs in yourself, stop playing right away and contact us. These are signs that gambling has gone beyond entertainment.
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Continuing to play to chase losses
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Trying to stop gambling but being unable to and continuing to play
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Neglecting family, work, and relationships because of gambling
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Borrowing money or selling belongings to fund gambling
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Hiding your gambling or being dishonest with family members
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Only feeling happy while gambling, and feeling bored in everyday life
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Knowing yourself that you are spending more than your budget
zawgyi's Responsible Gaming commitments
We have built player wellbeing protections into the design and policies of the platform.
SSL encryption and data protection
Players' personal information and financial data are protected using SSL technology.
Fair gaming system
All games on zawgyi are based on a Random Number Generator (RNG), giving every player an equal chance.
Minor protection
KYC verification ensures that only players aged 21+ are granted access, preventing minors from participating.
Immediate support available
If you have any questions about problem gambling, you can reach the zawgyi Support team 24/7 via Live Chat or Email and speak in Myanmar language without needing a translator.
Withdrawals processed without unnecessary delays
Winnings are processed at the standard rate of 10 to 45 minutes, and combined with financial limit tools to keep your spending within budget.
10 habits for healthy gambling
- Accept that you may lose, and set a budget before you play.
- Do not chase losses by continuing to play.
- Set a time limit for playing and stick to it.
- Avoid gambling when you are drunk or when you find it hard to make decisions.
- See gambling as entertainment, not as a way to earn income.
- Spend time with family and friends, and do not make gambling your only focus.
- Take regular breaks and review your gambling history.
- If you plan to play outside of school or work hours, only play after you finish for the day.
- Set a date in advance to stop gambling and close your account at that time.
- If you are experiencing problems, do not hesitate to contact zawgyi Support.
Need help?
The zawgyi Support team is available 24/7 in Myanmar language via Live Chat. Email: [email protected]
Frequently asked questions about responsible gaming at zawgyi
Explore games for responsible play
Browse games here that you can enjoy within your budget