zawgyi Terms & Conditions
This page clearly sets out the service rules you must follow when using the zawgyi platform, along with your rights and responsibilities as a player.
Last Updated: 29 October 2026Introduction
These Terms of Service ("Terms") constitute a legally binding agreement between the player ("you" or "player") who uses the zawgyi platform (zawgyi.vip) and its related services, and zawgyi ("we" or "the platform").
By registering an account, accessing games, or using any service on the zawgyi platform, you confirm that you have read and understood these Terms and agree to comply with them. If you do not accept this agreement, you should not continue using the service.
We reserve the right to amend these Terms at any time. Any amendments will be published on this page, and players who continue to use the service will be considered to have accepted the updated Terms.
Account Registration and Management
1.1 Age Restriction
You must be at least 21 years old to use the zawgyi platform. Anyone under the age of 21 is not permitted to use the service. We reserve the right to request age verification at any time.
1.2 One Account Per Person
Each player may register only one account on the zawgyi platform. If multiple accounts are found to belong to the same individual, we reserve the right to close those accounts or cancel any bonuses.
1.3 Accurate Information
When registering, players must provide their real name, contact details, and payment information accurately. Providing false information may result in the immediate closure of the account and may affect any funds held.
1.4 Account Security
You must keep your account login details (username and password) safe and secure. You are not allowed to share your account with anyone else. If you notice any unauthorised access to your account, you must contact us immediately. You are responsible for all activity that takes place on your account.
Deposits and Withdrawals
2.1 Accepted Payment Methods
zawgyi accepts the following payment methods
- KBZPay
- Wave Money
- AYA Pay
- Bank Transfer
2.2 Minimum Deposit / Withdrawal Amount
| Action | Minimum Amount | Processing Time |
|---|---|---|
| Deposit | 3,000 Ks | Almost instant |
| Withdrawal | 30,000 Ks | 10–45 minutes |
2.3 Withdrawal Process
Withdrawals will be processed within 10 to 45 minutes from the time of your request. Withdrawals may take longer for accounts that have not completed KYC (identity verification) or where suspicious activity is detected.
The bank account or mobile payment account used for withdrawals must match the registered name on the player's account. If they do not match, the withdrawal may be delayed or rejected.
2.4 Funds Ownership
If any issue arises regarding a player's funds, we reserve the right to temporarily suspend that account while an investigation is conducted. Players should be aware that all transactions must comply with our Anti-Money Laundering (AML) policy.
Bonus and Promotion Terms
3.1 Welcome Bonus
You will receive a 150% bonus on your first deposit, up to a maximum of 500,000 Ks. To withdraw bonus funds, you must wager 15 times the bonus amount.
Calculation Example —
- Deposit 20,000 Ks → Bonus 30,000 Ks → Balance 50,000 Ks → Wagering requirement 30,000 Ks × 15 = 450,000 Ks
- Deposit 680,000 Ks → Bonus 500,000 Ks → Balance 1,180,000 Ks → Wagering requirement 500,000 Ks × 15 = 7,500,000 Ks
3.2 General Bonus Terms
- Each player may claim the welcome bonus once only.
- You cannot withdraw bonus funds immediately after claiming — you must complete the wagering requirement first.
- Using multiple accounts to claim bonuses is strictly prohibited.
- Bonus promotions may change without prior notice.
- The games eligible to be played with bonus funds depend on the terms of each individual promotion.
3.3 Referral Reward
Under the referral programme —
- The referrer will receive a bonus of 10% of the referred friend's first deposit (up to a maximum of 30,000 Ks per friend).
- You will receive a weekly commission of 0.1% of your referred friends' valid wagers.
- For the referral bonus to be credited, the referred friend's account must be fully verified.
VIP Levels and Cashback
4.1 VIP Tiers
zawgyi's VIP programme has three tiers —
| Tier | Weekly Cashback | Requirement |
|---|---|---|
| Bronze | Up to 0.4% | New player |
| Silver | Up to 0.8% | As activity increases |
| Gold | Up to 1.2% | Regular active player |
Tier upgrades depend on the player's gaming history, regular activity, and our review period policy. Cashback is calculated weekly and paid out on a date we set.
4.2 Cashback Eligibility
- Your account must be verified to receive cashback.
- Cashback is calculated only on valid wagers, excluding deposit and withdrawal transactions.
- Wagers placed with bonus funds are not counted towards cashback calculations.
Game Rules and Restrictions
5.1 Fair Play
We are committed to ensuring that all players on the zawgyi platform have access to a fair gaming environment. All games using Random Number Generator (RNG) technology produce results that are entirely random and are not predetermined by any party.
5.2 Prohibited Actions
The following actions are strictly prohibited on the zawgyi platform —
- Exploiting bonuses through bonus abuse
- Using software or computer tools to attempt to predict game outcomes
- One person operating multiple accounts
- Attempting unauthorised access
- Money laundering or conducting illegal fund transfers
- Match betting or collusion with other players
If any of these actions are found during an investigation, we reserve the right to close the account without notice and freeze any remaining funds.
5.3 Final Decision
In disputes over game results or services, zawgyi's service records and the decision of the customer relations department are treated as the final answer.
Privacy, Legal and Service Termination
6.1 Personal Data Protection
zawgyi protects players' personal data using SSL encryption technology. For details on how personal data is handled, please read our Privacy Policy.
6.2 Service Suspension and Account Closure
We may temporarily or permanently close a player's account in the following situations —
- When a breach of these terms and conditions is found
- When KYC verification cannot be completed
- When suspected financial fraud or money laundering is detected
- When the player requests it themselves
Any genuine funds remaining at the time of a legitimate closure will be returned, and may be temporarily held while further investigation is carried out.
6.3 Service Interruptions
zawgyi may experience temporary service interruptions due to technical maintenance, server upgrades, or reasons beyond our control. zawgyi will not be responsible for any losses, delays, or missed events caused by such interruptions.
6.4 Intellectual Property
All visual designs, software, images, videos, and written content on the zawgyi platform are the intellectual property of zawgyi. No material may be copied, distributed, or referenced without our prior written permission.
Responsible Gaming Commitment
Healthy Gaming Culture
zawgyi puts players' wellbeing first. We see gaming as entertainment only, not as a way to earn income. If you feel you are losing control of your gambling, seek help immediately.
Players can contact us to set their own personal limits. Visit our Responsible Gaming page for information and support resources.
7.1 Self-Exclusion
If a player finds it difficult to control their gambling, they can contact us through zawgyi's 24/7 Burmese language live chat to apply for Self-Exclusion. We will process the request immediately.
Contact and Our Support
Customer Support
zawgyi's customer support team is available 24/7 via Burmese language live chat to handle players' questions, payment issues, and technical matters.
To contact us by email, send a message to — [email protected]
Play with confidence at zawgyi
Once you have understood these terms and conditions and decided to use the zawgyi platform responsibly, you are ready to join our player community. You can get started at zawgyi Login.